Budgeting & Accounting

Collection Rate

The share of billed dues that a chapter has actually collected.

Collection rate is the percentage of total dues owed that members have paid (collected ÷ billed). It is the single clearest measure of a treasurer's effectiveness and the chapter's financial health. Automated reminders and payment plans are the most reliable ways to push the collection rate higher.

Related terms

Outstanding Balance

The amount a member still owes after any payments made so far.

Accounts Receivable

Money owed to the chapter that has not yet been collected — primarily unpaid dues.

Cash Reserve

Money a chapter keeps on hand to absorb unpaid dues, emergencies, or slow terms.

Dueflow is the free platform treasurers use to collect dues, run budgets, and manage chapter finances.

Try the free treasurer tools